In the Penton WhatsApp group, do not have 1-2-1 conversations or post things relevant only to one or two people. See instructions below on replying privately e.g. about collecting an item or saying thank you
| John has asked anyone interested in his sofa to DM (direct message) him. This prevents everyone on the group having to see the replies and makes it easier for John to see who is interested without having to scroll through other topics that are posted on the group. PM (private message) is another term that means the same thing. |  |
| TOUCH and HOLD the message you wish to reply privately to so that it is highlighted – then |  |
| Touch the RADIO BUTTONS ( the 3 DOTS on the top right), then
Select REPLY PRIVATELY from the drop down list |
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| The WhatsApp Penton group message will close and a new message opens to show that you are now replying directly to the person.
Write your reply and select the SEND icon in the usual way. |
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